Check-in System Glitch at Incheon Airport Causes Delays for 35 Flights

A disruption in the airline check-in system at Incheon International Airport has caused major setbacks in boarding procedures.

According to Incheon International Airport Corporation and other sources today (the 30th), a network glitch affecting the ticketing systems occurred at the airport starting at 4:30 AM.

As a result, intermittent communication dropouts have reportedly continued across eight airlines in Terminal 1 and five airlines in Terminal 2.

Particularly in the afternoon, general ticketing operations for three airlines—China Southern Airlines, China Eastern Airlines, and Air China—came to a virtual halt, causing delays for 35 flights.

As of 3:30 PM, around 1,200 passengers were waiting around the check-in counters of each airline, leading to severe congestion.

Incheon International Airport Corporation attributes the disruption to instability in the global network of U.S.-based ARINC, which the airlines use, and is reviewing measures to address the situation.

An official from Incheon International Airport Corporation said, "Flight operations are being delayed, primarily focusing on airlines where ticketing operations have been suspended," adding, "We plan to look into the specific circumstances."

(Photo provided by a reader, Yonhap News)
※ Please note: This article was translated by AI and may contain errors.