Delivery Cancellation Chaos Sparks Online Debate Over Coupang Eats Riders' Food Posts

Last week, a computer system error at Coupang Eats led to a series of cancelled deliveries. Did posts uploaded by some delivery riders featuring photos of undelivered food become controversial?

Yes, it happened around midnight the day before yesterday (October 10). A system outage occurred across Coupang and Coupang Eats, lasting for about three hours.

Some riders were unable to check customer addresses even after receiving the food, preventing them to complete their deliveries.

In such cases, delivery platforms instruct riders to discard the food themselves.

However, controversy arose after some riders ate the undelivered food and posted messages such as "Thank you to whoever ordered the assorted raw fish" and "We set up a table with discarded food."

Netizens criticized the posts, saying, "Think about how frustrating it must have been for the people who never got their food," and "It clearly looks like mocking expressions."

On the other hand, some counterarguments emerged that since the food was destined to be discarded anyway because delivery was impossible, it is difficult to take issue with the riders simply eating it.

(Photo Source: Online Community)
※ Please note: This article was translated by AI and may contain errors.