Regarding the report "Started the engine while parked... 'Engine roared and RPM soared'"

On April 13 and 16, 2026, this media outlet reported under the title "Started the engine while parked... 'Engine roared and RPM soared'" through the program News Hunters, claiming that an abnormal RPM issue occurred in a QM6 vehicle and that Renault Korea was passing diagnostic costs on to the customer despite acknowledging the defect.

In response, Renault Korea stated, "According to the on-site and vehicle investigation by the Korea Automobile Testing & Research Institute (KATRI) under the Ministry of Land, Infrastructure and Transport, it was confirmed that the phenomenon was not sudden unintended acceleration, but was caused by a non-genuine honeycomb mat physically pressing and obstructing the accelerator pedal. A representative from the Renault Korea service center provided standard guidance in accordance with maintenance principles and automobile insurance claim processes, and explained that under domestic automotive maintenance regulations, customers must provide prior consent for paid diagnostic and repair items."

This report is in accordance with the mediation of the Press Arbitration Commission.
※ Please note: This article was translated by AI and may contain errors.