"I've Washed Underwear in an Electric Kettle": What Was the Percentage of Respondents? Hotels.com Etiquette Survey Results

A survey conducted by a hotel reservation platform has revealed that a significant number of guests violate internal regulations during their hotel stays.

On August 10 (local time), the U.S. travel magazine Travel + Leisure reported the results of a hotel etiquette survey targeting American travelers conducted by accommodation booking platform Hotels.com.

First, 5 percent of all respondents confessed to having used the electric kettle in their room to wash their underwear.

One in four respondents admitted to secretly taking food from places like the breakfast buffet to eat later.

Additionally, 16 percent answered that they had taken extra toiletries from the housekeeping carts parked in the hallways.

On the other hand, a survey regarding considerate behavior toward other guests yielded many positive responses.

More than 50 percent of respondents answered that they try not to slam their room doors shut late at night out of consideration for other guests.

Forty percent cited "being rude to hotel staff" as one of the most serious etiquette violations.

Pet-related etiquette was also addressed.

Forty-one percent of respondents stated that if they saw an unleashed pet in a public area, they would ask hotel staff to intervene.

There were also behaviors that guests tended to overlook leniently.

Only 1 in 10 respondents expressed displeasure regarding public displays of affection in swimming pools or common areas.

Most guests showed a lenient attitude toward moderate displays of affection.

Regarding the survey results, a Hotels.com official explained, "This is an example showing that guests have their own unspoken hotel rules that they believe will keep them from getting kicked out."

Reported by Kim Jiuk | Video by Lee Yu-jin | Graphics by Yang Hye-min | Produced by SBS Digital News
※ Please note: This article was translated by AI and may contain errors.