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Saemaul Geumgo Reports Customer Data Leak Affecting Around 400, Promises Full Compensation for Damages

Saemaul Geumgo Reports Customer Data Leak Affecting Around 400, Promises Full Compensation for Damages
▲ A Saemaul Geumgo branch in Seoul

Saemaul Geumgo has confirmed a customer data leak affecting around 400 individuals due to a hacking attack and reported the incident to financial authorities, it was learned today (October 13).

According to the financial sector, it was confirmed that some personal information, including names, addresses, and resident registration numbers of approximately 400 Saemaul Geumgo customers, was leaked.

The hacking attack took place on the afternoon of October 10, taking advantage of the holiday period, and the report to authorities was filed today.

The Korean Federation of Community Credit Cooperatives posted an apology letter on its website under the name of the Head of Credit and Mutual Aid Business, stating, "Upon recognizing the leak, the Federation blocked the IP address accessed by the hacker as well as the proxy-accessed IPs, and conducted additional website vulnerability inspections and security reinforcement measures."

While the leaked personal and credit information varies by individual, it has been confirmed to include customer numbers, names, encrypted resident registration numbers, account numbers, dates of birth, mobile phone numbers, home phone numbers, office phone numbers, home addresses, office addresses, email addresses, and account balances.

Individual notifications are currently being sent to customers whose data leaks have been confirmed, and the Federation promised to fully compensate customers if any damages occur due to this leak.

The Federation emphasized, "We take this incident very seriously and will inspect the overall personal and credit information protection system and management procedures, while strengthening security systems to do our utmost to prevent similar incidents from recurring."

Previously, Saemaul Geumgo had blocked leaks by blocking abnormal access from overseas IPs, but it is known that a data leak occurred as it was attacked again by dozens of new IPs this time.

The connection between the hacking attacks using artificial intelligence (AI) agents that have been sequentially identified in the financial sector recently has not yet been confirmed.

Financial authorities are conducting investigations keeping various possibilities in mind.

Earlier this month, security breaches were identified at seven companies: Shinhan Bank, KB Kookmin Bank, Hana Bank, BNK Busan Bank, Yegaram Savings Bank, Welcome Savings Bank, and Hyundai Capital.

(File Photo: Yonhap News)
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