"Contact the School, Not the Teacher"... Will Complaint Stress End?

This is our final, informative news segment.

"No phone calls for complaints to homeroom teachers."

Teachers reportedly suffer significant stress from complaints.

Starting today, a system where school complaints are received and processed at the school level rather than by individual teachers goes into full effect.

With the implementation of the revised Elementary and Secondary Education Act, complaint response teams will be established in each school to receive and handle grievances.

Response organizations to support the reception, classification, and processing of school complaints will also be established at competent authorities such as offices of education.

School principals must regularly inform students and parents about complaint processing methods and procedures, and if necessary, request complaint processing support or direct handling from the office of education.

By streamlining the procedure so that school complaints are received and processed at the school level rather than by individual teachers, hopefully, a day will truly come when everyone in the educational environment is free from stress.
※ Please note: This article was translated by AI and may contain errors.