Shocking Incident at Overseas Coffee Shop: Korean Customer's Name Replaced with 'Kimchi' on Drink Cups

First, there is a controversy after a coffee shop overseas allegedly wrote "Kimchi" as a Korean customer's name on his drink cups.

A Korean man in his 30s, surnamed Kim, ordered a drink at a coffee franchise store in the Hong Kong International Airport on October 11, giving the staff his family name, "Kim."

When the drink was ready, the staff called out "Kim," and Mr. Kim left the store without giving it much thought.

However, while waiting for his boarding, he checked the order labels attached to the cups and found that both of them had the name printed as "Mr. Kimchi."

Mr. Kim raised suspicions that his name might have been changed intentionally, noting that two staff members were laughing while looking at a monitor at the time.

The store initially explained that it was not intentional, claiming that they had entered "Kim" but accidentally tapped "Kimchi" while selecting an item on the screen. However, Mr. Kim found this explanation hard to accept and demanded an official apology.

As the controversy grew, the company issued a statement sincerely apologizing for causing emotional distress and concern to the customer, adding that it would strengthen staff training.

(Photo Source: The Korea Herald)
※ Please note: This article was translated by AI and may contain errors.