Chinese Home Appliance Maker Dreame Strengthens Privacy and Customer Service

[Economy 365]

Chinese home appliance maker Dreame is stepping up its efforts to capture a larger share of the South Korean market by bolstering data protection and after-sales service.

Dreame announced that it relocated its data servers for South Korean users from Singapore to South Korea late last year.

The company explained that images and videos captured by its robot vacuums are not uploaded to the cloud, and that multi-layer encryption technology is applied to personal information.

It also plans to expand its service infrastructure in partnership with local firms to improve customer service accessibility.

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