Moviegoer Shocked After Clothes Stained at Theater... Controversy Over Partial Refund

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Imagine going to the movie theater wearing white clothes, only to find that something on the seat has stained your outfit.

Would you be able to receive 100% compensation?

Let's check the article.

This is a photo posted by a person identified as A, who watched the KBO All-Star Game at a movie theater in Seongnam, Gyeonggi Province, on the 11th of this month.

As you can see, the back of the white clothing is stained with red in several spots.

It appears that dye seeped out from the red seats installed in the theater screening room.

Comments followed on the post, such as, "I guess that's why there was a warning sign at the entrance aisle," and "I had a staining issue elsewhere too, but after proving my purchase history, I received compensation minus depreciation costs."

A communicated with the theater's customer service center regarding this staining issue.

Reports indicate that the full cost of the clothes was ultimately not compensated.

A reportedly complained, saying they were told only 80% would be compensated, and asked, "This was the very first time I wore the clothes after purchasing them, and isn't it the fault of the movie theater that caused the staining issue?"

However, it is reported that the customer service center responded that they follow dispute resolution standards.

The theater stated that after confirming the staining issue, it is taking measures to minimize customer inconvenience.

(Source: Segye Ilbo, Video Source: Threads doosan_gomming)
※ Please note: This article was translated by AI and may contain errors.