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Local Tax System Back Online After 12-Hour Outage; Ministry Vows to Prevent Recurrence

Local Tax System Back Online After 12-Hour Outage; Ministry Vows to Prevent Recurrence
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▲ Wetax Website

The local tax reporting and payment service, which experienced disruptions during data migration following the launch of the Jeonnam-Gwangju Integrated Metropolitan City and the administrative restructuring of Incheon Metropolitan City today (July 1), has returned to normal after 12 hours.

The Ministry of the Interior and Safety announced that the local tax system service resumed operations around 8:50 p.m. today.

The Ministry stated, "We apologize for failing to provide the service as scheduled," and emphasized, "We will do our utmost to prevent similar incidents by strengthening system inspections and operational management to ensure stable service delivery."

The service, which was originally scheduled to resume at 9:00 a.m. today, encountered errors due to a higher-than-expected volume of data processing in the local tax system, taking approximately 12 hours to return to normal operation.

The Ministry had previously extended the local tax reporting and payment deadline to July 3, considering that various public services had been suspended twice since the end of last month due to administrative restructuring. However, with the delay in system normalization today, the deadline has been further extended to July 7 to ensure no disadvantages for taxpayers.

The impact of this disruption caused issues throughout the day for Wetax, the online local tax reporting and payment service, as well as local government civil service counters, automated certificate issuance kiosks, and local tax payments and certificate issuance through Government 24.

A Ministry official explained, "Although the service has been restored, it was not operational during business hours today, so the extension (of the local tax reporting and payment deadline) remains in effect," adding, "It is the right thing to do from the perspective of the public."

(Photo: Screenshot of Wetax website, Yonhap News)
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