Subtitled News: "Disgusting and Nauseating" — Cleaner's Handwritten Letter in Response to Power-Tripping Complaint Draws Praise for "Elegance"

Recently, a resident at an apartment complex in the Seoul metropolitan area sparked public outrage after filing an absurd complaint, claiming it was unpleasant to share an elevator with a cleaning worker.

A post recently appeared on social media stating, "A resident living in the apartment filed a complaint with the management office, saying they felt nauseous due to the smell while riding the elevator with the apartment's cleaning staff."

The author of the post also attached a handwritten apology from the apartment's cleaning team leader.

In the apology, the team leader began by saying, "I dare to write this to the resident," and wrote, "I am sorry that you feel the smell is disgusting and nauseating when riding the elevator with our cleaning staff."

The team leader added, "I will thoroughly instruct the staff and provide further education and guidance on hygiene," bowing their head in apology.

At the same time, the leader made an earnest plea, stating, "Our cleaning staff work in the dirtiest and most uncomfortable places until their undergarments are soaked with sweat. It would be abnormal if there were no smell coming from their bodies," and added, "Please understand with a generous heart, even if it is uncomfortable for you."

Following the post, which included the apology and the author's comment that "the resident who filed the complaint deserves to face public backlash," a wave of criticism against the resident poured out online.

One user pointed out, "If they smell because they are working, shouldn't you feel pity and gratitude, and think about providing shower facilities and work uniforms instead?" Another user mentioned the cleaning team leader's apology, writing, "They seem much more elegant than the person who filed the complaint."

In addition, comments such as "There are people who only look for inconveniences without knowing how to be grateful" and "If it's that uncomfortable, why don't you just take the stairs?" continued to follow.

Reported by Lee Hyeon-yeong | Video by Jang Yu-jin | Graphics by Lee Jeong-ju | Produced by SBS Digital News
※ Please note: This article was translated by AI and may contain errors.