HYBE, the agency representing BTS, has issued an official apology after the group's concert in Busan was delayed by more than an hour due to issues with audience entry.
On the morning of June 13, HYBE released an official statement through the fan platform Weverse.
"We deeply apologize to all the audience members who attended the 'BTS WORLD TOUR 'ARIRANG' IN BUSAN' concert held on June 12 for the significant inconvenience caused by the delay in the start of the performance," HYBE stated.
The agency explained, "We prepared as thoroughly as possible to ensure a meaningful experience for our fans, but the start of the main performance was delayed due to a combination of factors, including confusion with on-site guidance, bottlenecks in the queue for fan gift distribution, and delays in merchandise collection."
"We once again sincerely apologize for the disappointment and inconvenience caused to the audience who waited for a long time to watch the performance," the agency added, promising, "We will thoroughly inspect and improve all aspects of on-site operations, including entry and gift distribution, to ensure that the same congestion does not occur during the concert on June 13."
BTS held the first day of their world tour, 'BTS WORLD TOUR 'ARIRANG' IN BUSAN,' at the Busan Asiad Main Stadium on June 12. With early summer heat pushing daytime highs to around 28°C (82°F) in Busan, tens of thousands of fans flocked to the venue. However, the entry process did not proceed smoothly, leading to long queues forming in various areas.
According to some attendees, a bottleneck occurred as the routes for fan gift collection and general admission overlapped. The concert, originally scheduled to begin at 7:00 p.m., eventually started at approximately 8:15 p.m., 75 minutes behind schedule.
Meanwhile, BTS is set to continue the second day of their Busan concert at the same venue on June 13, which marks the 13th anniversary of their debut. The 'BTS THE CITY ARIRANG - BUSAN' project, featuring events such as the Gwangalli drone show and media facade displays, continues to create a festive atmosphere across the city.
(Reported by Kang Kyung-yoon | SBS Entertainment News)
※ Please note: This article was translated by AI and may contain errors.
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