A Shock at the Movie Theater... Controversy Over "No Full Refund"

Let's take a look at the next hot topic.

Imagine going to the movie theater wearing white clothes, only for something to stain your clothes from the seat.

Would you be able to receive 100% compensation?

Let's check the details through the article.

This is a photo posted by a person surnamed A, who watched the baseball all-star game at a movie theater in Seongnam, Gyeonggi Province, on the 11th of this month.

As you can see, the back of the white clothing is stained red in various places.

It appears that dye seeped out from the red seats installed in the theater auditorium.

Comments followed the post, saying, "I guess that's why there was a warning sign like this at the entrance," and "I also had a staining issue elsewhere, and after proving my purchase history, I received compensation minus depreciation costs."

Person A communicated with the movie theater's customer service center regarding this staining issue.

It is reported that the full price of the clothing was ultimately not compensated.

Person A reportedly complained, saying they were told only 80% would be compensated, and asked, "It was the first time I wore the clothes after purchasing them, and isn't it the fault of the movie theater that caused the staining issue?"

However, it is reported that the customer center responded that they follow dispute resolution standards.

The movie theater stated that after confirming the staining issue, they are taking measures to minimize customer inconvenience.

(Source: Segye Ilbo, Video Source: Threads doosan_gomming)
※ Please note: This article was translated by AI and may contain errors.