▲ Korea Post delivery service (File Photo)
The Korea Post under the Ministry of Science and ICT is updating its mail arrival notice format and stepping up public awareness campaigns to prevent phishing crimes using forged delivery notices.
The Korea Post announced today (October 21) that it has implemented countermeasures, including altering the notice format and promoting prevention, following recent reports of forged mail arrival notices.
After receiving reports of forged notices starting on October 12, the Korea Post added a phrase stating that the post office never asks for resident registration numbers or account information.
It has also instructed frontline post offices on response procedures when encountering forged notices and launched preventive guidance by distributing phishing awareness promotional materials to management offices of apartment complexes and multi-unit buildings.
By the end of this year, the post office plans to introduce translucent logos on mail arrival notices to make it easier to verify their authenticity.
The Korea Post advised that if anyone suspects a notice has been forged or altered, they should contact the Postal Customer Service Center (☎1588-1300) or a nearby post office to check if actual mail is being delivered.
Park In-hwan, head of the Korea Post, emphasized that the QR code on mail arrival notices collects no personal information other than obtaining the recipient's contact information with their consent. He added that if anyone is asked for other personal information, they should suspect phishing and immediately report it to the post office or police.
(Photo provided by Korea Post, Yonhap News)
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