Do you know anyone who enjoys getting their fortune read or looking at tarot cards?
Cases are piling up where people walk in after seeing signs for 10,000 won or 20,000 won, only to be shocked by much higher charges than expected.
Services like fortune-telling and tarot readings are referred to as "destiny appraisal services."
An increasing number of consumers are being taken aback as shops put up low prices on standing banners, only to slap on extra costs afterward under various pretexts, such as having too many questions or receiving a different type of service.
Back in 2021, there were actually zero applications for damage relief related to destiny appraisal services filed with the Korea Consumer Agency.
However, the number rose to 7 cases in 2022 and 18 cases in 2023.
Although it decreased slightly to 6 cases in 2024, it surged again to 20 cases last year.
Naturally, it has the characteristic of making it quite difficult to know beforehand what kind of service will be provided, what items will be added during the consultation process, and what the final cost will turn out to be.
It seems necessary to have measures in place that allow people to gauge approximately how much the final total will be before the consultation even begins.
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