[Economy 365]

Internal control issues regarding loan management and IT operations have also been revealed in the banking sector.

Among the 1,766 disciplinary actions taken by the five major banks from 2021 to August of this year, lending-related disciplinary actions accounted for 564 cases, or 31.9% based on duplicate counts.

These included negligence in loan screening, handling, and post-management, with 67.7% of the lending-related disciplinary actions resulting in reprimands.

Additionally, from 2022 to August of this year, mobile and internet banking IT system failures across 19 banks totaled 554 cases, with more than half, or 280 cases, stemming from program errors.

A total of 109,769 customers received compensation, with total compensation amounting to 153.64 million won, averaging about 1,400 won per person.

*This article was produced with AI audio.