[Anchor] Voice phishing tactics are becoming increasingly sophisticated. What kind of method was used this time?

[Reporter] Recently in Jeju, a citizen visited a local police substation, reporting that their phone was acting strangely after receiving a call from someone claiming to be a credit card company employee.

It turned out to be a voice phishing crime using the "misdelivered card" tactic, which has been on the rise lately.

The victim's personal information and account numbers had already been handed over to a criminal organization, and a malicious app had been installed on their phone.

Fortunately, the police were able to prevent financial damage by quickly deleting the malicious app and suspending the victim's accounts.

The criminal organization reportedly approached the victim by claiming a credit card had been issued by mistake, and then instructed them to call a customer service center if they were not the person who applied for it.

However, the number provided was a fake, and it was revealed that the scammers later impersonated the Financial Supervisory Service and the prosecution, claiming the victim was "involved in a crime" to coerce them into installing a malicious app that allows for remote control of the device.

Recently, new methods have emerged, such as impersonating investigative or financial institutions to trick victims into withdrawing cash to buy gold bars for delivery, or demanding that victims consolidate their assets under the pretext that their account names have been stolen.

The police have urged the public not to click on any links or install any apps if they receive a suspicious call or text message, and to report it to the police immediately.

(Source: Seogwipo Police Station)