▲ Internal display failure of iPhone Duo
Apple's first foldable smartphone, the iPhone Duo, which reaches a price of 3.29 million won, is facing durability controversies as user claims of experiencing screen cracks and damage immediately after launch continue to pour in.
Amid reviews emerging that the display broke just a few hours after receiving the product, some overseas experts are raising the possibility that the hinge and screen structure may have contributed to the damage.
According to foreign media and IT tipsters on the 26th, a user in Australia drew attention by posting a review stating that within six hours of receiving the product and folding it fewer than 20 times, a cracking sound came from the display and it broke, leading to an exchange at an Apple Store.
The user reported feeling something catching inside the hinge when unfolding the screen, followed by the sound of damage.
They added that there were no traces of external impact.
On the online community Reddit, cases of cracks forming or white lines appearing on the folding part of the display have also been posted successively.
Some users are referring to this phenomenon as "Crackgate."
While Apple has not released an official stance regarding this, suspicions are also being raised that there may be a structural flaw in the product design, as similar patterns of cracks are appearing near the lower part centered on the middle of the internal display in the damage cases.
Repair and information provider iFixit raised the possibility that there is a problem with the central support structure that holds up the screen, or that certain parts of the hinge are exerting excessive pressure on the display.
The durability controversy is likely to amplify consumer dissatisfaction given that the iPhone Duo is a high-priced product.
The domestic release price starts at 3.29 million won for the base 256GB model.
The repair cost for the iPhone Duo's internal main display announced by Apple is 1.649 million won.
However, it remains unclear whether these damage cases will be recognized as product defects or if consumers will have to bear the repair costs.
As companies that entered the foldable phone market earlier, such as Samsung Electronics and Huawei, also experienced hinge and main display-related issues with their early products, some interpretations suggest this is growing pains for Apple as it launches its first foldable phone.
(Photo: Capture from Reddit website, Yonhap News)
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