When drilling into a screw hole, larvae pop out, and a large larva is discovered inside a fan.
Controversy has erupted after a tip-off revealed that a customer used an online platform for storage moving, only to find their furniture and belongings left in ruins.
The informant had entrusted their moving items to a storage service and received them back about a month later, only to find the stored items severely contaminated.
[Storage Moving Victim and Informant: (The cleaning company said) This is mold, so it cannot be cleaned. After taking all the books out of the box, round little pellets came out. I was trying to put teaching aids into the teaching aid cabinet, and round pellets were on the bottom again. It looks like rat droppings...]
In particular, mold and rat droppings were discovered on the walls of a baby wardrobe, adding to the shock.
[Storage Moving Victim and Informant: I opened the baby wardrobe, and just in case, I went to wipe it with a disinfection tissue when I saw mold and rat poop on the wall... Cesco (pest control service) came by today, and because rat poop spreads viruses so severely, they told me they recommend discarding everything.]
The day after receiving the furniture, a rash broke out on the body of the informant's two-year-old baby.
The baby is currently receiving medical treatment, staying at the maternal grandparents' home, and unable to return.
The informant eventually discarded all contaminated daily necessities, and when they later visited and checked the place where the company had stored the luggage, the situation was even more severe.
[Song Ji-won / Lawyer, News Hunters: It is said to be a prefabricated building, but it actually looks like a warehouse. Waste materials are piled up on one side, there was no separate zoned-off area exclusively for storing luggage, and there was rat poop, beehives, and even moss growing everywhere. (Is that moss on the window frame?) That's right. It was not a proper storage location.]
The informant demanded 7 million won in compensation out of an estimated 16 million won in damages, but the company fueled the controversy by apologizing for the contamination while stating that compensation was only possible up to a maximum of 3 million won.
As a result of the News Hunters production team checking the company's stance, the company provided an explanation to the effect that they are not a professional storage company, but simply accepted a request to store items as well, and that problems arose as the storage period extended.
They added, "We tried to reach a settlement with the informant and proposed a settlement amount, but the informant keeps raising the settlement amount."
Experts advised that when using storage moving services, it is essential to inspect the company's luggage storage location and methods in advance, and to thoroughly check whether they are subscribed to liability insurance.
Netizens who encountered the incident responded with reactions such as, "Suspend the business of such irresponsible companies" and "They did storage moving and lost all their furniture."
(Planned by Yoon Sung-sik | Video edited by Kim Na-on | Screen source: News Hunters | Produced by SBS Digital News)
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