▲ Kiwoom Securities
Kiwoom Securities has experienced an incident where forced liquidations occurred in some accounts due to a delay in the system reflecting margin deposits, even though the funds had been deposited by the customers.
According to the financial investment industry and Kiwoom Securities on June 30, forced liquidations were executed yesterday in some accounts because the deposited margins were not recognized in a timely manner.
In response, Kiwoom Securities stated, "Due to a temporary processing delay, the deposited amounts were not reflected in some customer accounts," adding, "We are notifying the affected customers and proceeding with compensation."
Kiwoom Securities plans to compensate for the difference between the forced liquidation price of the stocks sold due to the system error and the highest price of the day.
However, some investors are expressing dissatisfaction, noting that their investment losses have been finalized regardless of the compensation amount.
One online community user voiced their frustration, saying, "My loss of 15 million won has been finalized, but Kiwoom Securities says they will only compensate 1.2 million won, which is the amount equivalent to the quantity forced-sold based on the stock's highest price of the day," adding, "I didn't even want to sell, and they say that is the only compensation available."
(Photo: Yonhap News TV, Yonhap News)
※
Copying, redistribution, and unauthorized use in AI training are strictly prohibited.